As a leading florist serving Castelnau households and businesses, Castelnau Florist recognises its responsibility to combat modern slavery and human trafficking within our operations and our supply chains. We are committed to acting ethically and with integrity in all our business relationships, and to ensuring effective systems and controls are in place to safeguard against any form of modern slavery, in line with our values and legal obligations.
Castelnau Florist enforces a strict zero tolerance policy towards modern slavery and human trafficking. This applies to all aspects of our business, from flower sourcing to customer service. We expect the same high standards from all our suppliers, partners, and contractors. Any involvement in, or failure to prevent, modern slavery practices is met with decisive action, up to and including the termination of business relationships.
We recognise the crucial role that our suppliers play in maintaining ethical standards throughout the supply chain. Our due diligence process includes assessing all suppliers before entering into agreements, ensuring they adhere to our commitment to human rights and fair labour practices. We require declarations of compliance with anti-slavery and human trafficking laws, and conduct regular risk assessments to identify any areas of concern, prioritising suppliers in regions or sectors most susceptible to exploitation.
To ensure all employees understand the risks and indicators of modern slavery, Castelnau Florist provides regular training and guidance. Staff are equipped with the knowledge to recognise and respond to potential issues, whether in our own operations or when engaging with suppliers. This training ensures that preventing modern slavery is integrated into our day-to-day culture and upheld by everyone in our organisation.
Castelnau Florist fosters a culture of transparency and accountability. We have established confidential reporting channels to allow staff and stakeholders to raise any concerns about possible instances of modern slavery or unethical conduct. All reports are treated seriously and investigated promptly, with protection from retaliation provided to anyone who speaks up in good faith.
We are committed to a process of continuous improvement in our fight against modern slavery. Our policies and procedures are reviewed annually to ensure they remain effective and responsive to changing risks. The annual review includes assessing the latest industry guidance, consulting stakeholders, and updating training or controls as necessary. Lessons learned are used to strengthen our safeguards over time.
As a trusted florist serving local households and businesses, Castelnau Florist is dedicated to ethical conduct at all levels. Our approach to preventing modern slavery reflects our responsibility to customers, employees, suppliers, and our wider community. We remain vigilant and proactive in upholding the highest standards of integrity and human rights in everything that we do.
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